FAQ

This machine is designed with a strong and safe structure, so it can also be installed on wooden stairs.

Because a stair lift is installed on the stair treads rather than on the wall, it does not damage the structure of the house. The installation process is quick, simple, and clean. Before leaving, the installation team will clean the area thoroughly, carefully test the stair lift (seat lift), and explain how to operate and use it.

Stair lifts are specifically designed for narrow and curved staircases. Regardless of the direction of the turns, they can move smoothly and reach each floor or hallway safely.

Stair lifts have virtually no terrain or location limitations. They do not waste indoor space and require no changes to the staircase structure or building layout. Custom installations are available for all types of stair materials in both homes and public spaces. Stair lifts are an ideal solution for situations where limited interior space makes installing an elevator impossible, significantly improving convenience and accessibility within the home.

Stair lifts (also called seat lifts, electric stair chairs, stair electric chairs, or assisted lifts) are custom-made after accurately measuring each staircase. The rail is installed along the side of the staircase handrail, occupying only about 10 cm, running close to the wall or handrail. The seat itself can be folded, making it possible to navigate even narrow staircases or those with steep angles. When folded, the seat leaves plenty of space for other users to safely use the stairs. (Installation is possible on staircases 69 cm wide or more.)

Our stair lift consultation service is completely free, and you are under no obligation to make a purchase. The engineer will assess your individual needs, take accurate measurements, and provide you with a stair lift quote.

On-site measurement and quotation are completely free of charge.

The price of each stair lift varies because it needs to be customized based on your staircase type and rail length. We can provide an estimated price range first, and once you schedule an appointment, our specialist will visit your location to take preliminary measurements for an accurate quote. Since we sell directly from the factory, using high-quality materials (stainless steel main unit, seat, and solid stainless steel rails), our prices are reasonable, making it an economical and affordable choice.

On-site installation typically takes just one day to complete for a custom-made stair lift. The standard production period after signing the contract is about one month. For urgent requests, expedited production can be arranged, allowing completion in approximately three weeks.

Using a stair lift is simple. This machine uses a standard-pressure control system and can be operated via buttons on the seat or a remote control, making it easy and convenient to use. The main unit includes a footrest for added comfort. Once installation is complete, the engineer will explain all the details and provide one user manual for reference.

The lifespan of a stair lift battery depends on usage. Generally, it lasts about one to two years. As batteries are consumable items, they are not covered under the warranty.

Our company provides a 2-year warranty for stair lifts after installation, along with ongoing maintenance services. The product is highly reliable and is installed by professional technicians, with customization available to fit your specific staircase.

For dust, simply wipe the stainless steel rails with a damp cloth moistened with water. Do not use any cleaning agents. For black grease stains, use a commercially available degreaser.